Free Shipping on orders of $99 or more (within the USA).
For orders over $99, shipping within the lower 48 States or to an APO address, we offer FREE shipping; make sure to select Free Shipping in the Shopping Cart. Free shipping is NOT available on freight or bulky items such as but not limited to stand up paddle boards, inflatable tubes, etc.
All Freight items, including stand up paddle boards ship, to business addresses and residential addresses in the lower 48 states.* Freight shipping is NOT available to Alaska or Hawaii.
We also ship free to all APO addresses. If you are shipping to an APO(Military) address and are not offered free shipping in the Shopping Cart, please use one of the contact methods on our contact page to contact us so we can make the change.
*AK and HI shipping options are limited to 2nd Day Air, Next Day Air, Priority Mail, and Priority Mail Express.
HOW MUCH DOES SHIPPING COST?
Place the items you wish to order in your Shopping Cart, upon which our cost calculator will display the cost for each of the shipping options. If your order is over $99, Select Free shipping and your shipping is FREE even to an APO(Military) address. Free shipping is offered to the Lower 48 states only. Again, free shipping is not available on freight or bulky items such as but not limited to stand up paddle boards, inflatable tubes, etc.
WHEN WILL MY NEW EQUIPMENT ARRIVE?
If the ship-to address is different from the bill-to address, an extra day might be needed for credit card verification. If you receive an email from us regarding your credit card authorization, please call us IMMEDIATELY at 248.594.6200.
If you order by 12:00pm Eastern Standard Time, Monday through Friday, and you use 2-Day Delivery, Next Day Delivery, or Priority Mail Express your item will ship out the same day as long as it is in stock. Please note: UPS and USPS do not count non-business days (Saturdays, Sundays, and Holidays) as shipping days for the above options.
Packages Do NOT Ship on the following holidays:
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- Independence Day (4th of July)
- Labor Day
- Christmas Eve
Free Shipping takes approximatley 10-12 business days and 3 to 6 weeks for APO/FPO addresses. This option appears as “Free Shipping” during checkout. Free Shipping packages are shipped through UPS or USPS.
The Free Shipping option should be shipped to the MAILING address instead of the STREET address, if there is a difference. If there is an incorrect address fees may be incurred and the shipment may need to be picked up from the local Post Office . If you want your new equipment sooner, you should opt for faster shipping.
Freight shipping (stand up paddle boards, inflatable tubes, etc.) takes 10 to 14 business days.
WHAT IS OUR INTERNATIONAL SHIPPING POLICY?
Currently we only ship to Canada. We use USPS to ship to Canada. Why? USPS is safe, your package is insured against theft and loss, and you get tracking information that informs you where your package is during the shipping process and when it will arrive. Your package is subject to customs, tariff, duty, Value added Tax (VAT), etc.
HOW MUCH DOES INTERNATIONAL SHIPPING COST?
First, Add the item or items to your cart, Then proceed to checkout. Enter your address in the billing and shipping fields. Once you change the country, the page will show you the shipping charges.
DO I HAVE TO PAY CUSTOMS, DUTIES, OR TARRIFFS?
Shipments outside the U.S. may be subject to tariffs, duties, value added tax (VAT), etc.
- These costs are your responsibility
- They are not included in shipping charges
- The shipping company (USPS) will charge Customs fees
- Contact your local Customs office for more information
Credit cards from outside the U.S. may require additional verification. If you receive an email from us regarding your credit card authorization, please call us IMMEDIATELY at 248.594.6200.
Be aware that if you refuse a package that has been received by customs because you will not pay the tariffs or taxes, we will refund you the cost of the product after charging you for the shipping and additional fees required to return the package to Skier's Peak.